Hotel Willow Banks, Shimla

Check-in
Check-out

ROOM 1
Adult
Children

Hotel Willow Banks, is situated right on mall, 1.5 kms from the railway station and 30 kms from the airport. Overlooking the valley area, there are a total of 35 centrally-heated and aesthetically designed rooms to stay. The guests can satiate their taste buds at Cafe Willows, a multi-cuisine restaurant, or simply gorge on some snacks at Fiesta Food Court. To keep the spirits high, they can visit Fusion Pub, which boasts a good dance floor.

  • Iron/ironing board(on request)
  • Refrigerator-Room
  • Television-Room
  • Telephone-Room
  • Air conditioning-Room
  • Cable/satellite TV
  • Direct-dial phone
  • Minibar
  • Attached Bathroom
  • Tea Coffee Maker
  • Internet access-wireless

Deluxe Room

This is a fully appointed room with wall to wall carpeting. Facing the mall, it has no private balcony. The guest amenities include Wi-Fi Internet connectivity, cable TV, a mini-fridge, a tea/coffee maker, laundry and room service.null


Deluxe Room Only

This is a fully appointed room with wall to wall carpeting. Facing the mall, it has no private balcony. The guest amenities include Wi-Fi Internet connectivity, cable TV, a mini-fridge, a tea/coffee maker, laundry and room service.null


Super Deluxe Room

This is a fully appointed room with wall to wall carpeting. Facing the mall, it has no private balcony. The guest amenities include Wi-Fi Internet connectivity, cable TV, a mini-fridge, a tea/coffee maker, laundry and room service.null


Super Deluxe Room Only

This room overlooks the valley, and also boasts an individual balcony. The guest amenities include Wi-Fi Internet connectivity, cable TV, a mini-fridge, a tea/coffee maker, laundry and room service.null


Premium Room

This room overlooks the valley, and also boasts an individual balcony. The guest amenities include Wi-Fi Internet connectivity, cable TV, a mini-fridge, a tea/coffee maker, laundry and room service.null


Premium Room Only

This room overlooks the valley, and also boasts an individual balcony. The guest amenities include Wi-Fi Internet connectivity, cable TV, a mini-fridge, a tea/coffee maker, laundry and room service.null


  • Coffee shop or cafe
  • Tea Coffee Maker
  • Laundry facilities
  • Newspaper
  • Full Services Health Spa
  • WIFI
  • Fitness Centre
  • Front desk
  • Restaurant
  • Room service
  • Airport transportation
  • Arcade/game room
  • ATM/banking
  • Medical services

  • Iron/ironing board(on request)
  • Refrigerator-Room
  • Television-Room
  • Telephone-Room
  • Air conditioning-Room
  • Cable/satellite TV
  • Direct-dial phone
  • Minibar
  • Attached Bathroom
  • Tea Coffee Maker
  • Internet access-wireless
1/5

Average ratings

Reviews
4
by vivek mittal
from NEW, India

Recommended
for Everyone
Excellent

  • 4
  • 4
  • 4
  • 4

3
by Sameer Kataria
from NEW DELHI, India
Good

The location was very bad. We requested the hotel people to give the room on the 5th floor but the room given to me was in the basement. Room was clean and neat. Even the breakfast was good in taste. But the service was average. It's a nice property.

  • 3
  • 3
  • 3
  • 3

5
by Tarundeep Arora
from Silvassa, India

Recommended
for Everyone
Superb

Overall good stay mainly because of the location of the hotel where you need not to travel much. Everything is nearby.

  • 4
  • 5
  • 5
  • 4

3
by Vivek Marwaha
from BHOPAL, India
Good

The overall stay was very comfortable and it was a good experience. The service was prompt and good. I had breakfast and it was really tasty and very nice. I did not visit the restaurant as I had my food outside I would rate this hotel 4.2 on a scale of 5.

  • 3
  • 4
  • 3
  • 3

3
by UMESH MAKKAR
from NEW, India
Good

No complaints on the property... however service needs improvement... The food prices are way too high for the area and the quality... Did not find the welcome as warm as I would expect from a good customer friendly hotel... wants to make money for all small request/s and services. They charged WiFi @ INR 150 per day.

  • 4
  • 3
  • 3
  • 3

4
by sangeeta chadha
from mumbai, India

Recommended
for Everyone
Excellent

The location was really convenient and arrangement was superb. The staff was responsive and service was efficient. The room was well up to the standard and food was delightful. I will certainly book this hotel again.

  • 4
  • 4
  • 4
  • 4

4
by Narayan Rathi
from Chennai, India

Recommended
for Everyone
Excellent

Quality of the room, cleanliness and the service was excellent. Food in the restaurant was great.

  • 4
  • 4
  • 4
  • 4

3
by Mr Adan luis Talavera
from chennai, India
Good

The restaurant was not good. The cleanliness was not up to the mark and food was very ordinary. The staff was not attentive and room service was very inconvenient. The room was fine but overall experience was not satisfying.

  • 3
  • 2
  • 3
  • 2

4
by Mr. Munish Chopra
from Jodhpur, India

Recommended
for Everyone
Excellent

Our 3 nights stay with bed and breakfast plan was great. Super Deluxe Room was well appointed with all the needs. Service was quite good. We liked the buffet breakfast. Its just on the Mall road & easy to locate the hotel.

  • 4
  • 4
  • 4
  • 4

5
by SRIPADA RAO
from Mumbai, India

Recommended
for Everyone
Superb

It was an excellent experience with this hotel. Staffs were prompt and quick in their work. The food was very delicious in taste of the restaurant. Rooms were beautifully decorated with modern style interiors. I liked the place very much.

  • 5
  • 5
  • 5
  • 5

4
by Anu Chabbra
from Ambala, India

Recommended
for Everyone
Excellent

The food in the restaurant was first class- serving a mixture of Indian, Chinese foods. It was very comfortable stay at hotel. The rooms were well kept, neat and clean. The view of room was amazing.

  • 4
  • 3
  • 4
  • 4

5
by Shyam Bhattbhatt
from Mumbai, India

Recommended
for Everyone
Superb

Rooms were well maintained with balcony and I can see the shimla town from the balcony. Hotel has restaurant I had been to the restaurant the meal could be improved more. The room were fantastic having all the facilities. It is recommendable to everyone.

  • 5
  • 5
  • 4
  • 5

5
by Samir D shah
from mumbai, India

Recommended
for Everyone
Superb

Staff was excellent in their service. Room was fabulous with all the necessities and also with beautiful view. We had breakfast and dinner in the restaurant it was delightful in taste.

  • 5
  • 5
  • 5
  • 5

3
by Jiten kohli
from New Delhi, India
Good

Our room was not so great in looking, the interiors were not appealing. But the bathroom was very dirty. The service provided by the staff was average. Even the food was superb in taste. Altogether this is an average property.

  • 3
  • 3
  • 3
  • 3

3
by AMIT BOSE
from ROHTAK, India
Good

This is a decent property. We stayed in a Super Deluxe room here, it had all the needful facilities. The room service did a good job, even the food served met our needs. We are satisfied.

  • 3
  • 3
  • 3
  • 3

4
by Karthikeyan Kandasamy Pandian
from Chennai, India

Recommended
for Everyone
Excellent

The perfect location and the comfortable accommodation offers a great holiday. The hotel gave you a real sense of space. I didn't enjoyed a lot because it was one night stay.

  • 4
  • 4
  • 4
  • 4

5
by romil pant
from New Delhi, India

Recommended
for Everyone
Superb

Location was excellent. Our room was very comfortable & well equipped. The room service were very prompt & friendly at the same time. Also the food served was absolutely delicious. We would definitely recommend this property to our friends and relatives.

  • 5
  • 5
  • 5
  • 5

4
by Alok Bhargava
from NEW, India

Recommended
for Everyone
Excellent

Our stay at the Willow Banks Hotel, Shimla was quite satisfying. Top points for the location of the hotel just a few metres from the lift! It is situated on the Mall hence close to the action in the city however not in the middle of the Mall so not in the noisy area. The staff at the Front desk was polite and helpful. Our room was spacious and clean and was serviced well every day. The Housekeeping staff was helpful and prompt with our small requests. Breakfast every day was very good. Nice variety of Indian and Continental dishes being changed every day. The Restaurant staff was efficient and courteous. We checked out early in the morning due to an early flight and the front office staff insisted on packing some sandwiches for us since we would miss breakfast. A small thing but truly impressed us! The only small drawback we can point out is the view. Our room overlooked modest housing on the hill and not a green valley as promised. All in all good value for money and we would def

  • 4
  • 4
  • 4
  • 4

5
by m p venkatesh naidu
from ROURKELA, India

Recommended
for Everyone
Superb

I WILL RECOMMEND TO MY FRIENDS.IT WAS A GOOD EXPERIENCE.

  • 5
  • 5
  • 3
  • 5

3
by RITESH SHETTY
from MUMBAI(BOMBAY), India
Good

  • 3
  • 4
  • 3
  • 3

3
by Prabhakar YS
from BENGALOORU(BANGALORE, India
Good

Mall road Shimla is banned for traffic. You need to park some roads below and get coolies. Location on beginning of mall road is good. Food was not up to mark. Cleanliness was good and service was above average .

  • 4
  • 3
  • 2
  • 4

3
by Mr Rahul Bajaj
from NEW DELHI, India
Good

We liked the location very much, it is located in a very peaceful place. We stayed in super deluxe room, it was well furnished with all the facilities but their was bit leakage of water from the wall. The staff were kind and polite towards their work. The breakfast was also very tasty. It is a recommendable property.

  • 3
  • 3
  • 3
  • 3

5
by Balaji Pasuparphy
from TIRUPATI, India

Recommended
for Everyone
Superb

This was a wonderful hotel and the location of the property is great and the quality of service is also very good.

  • 5
  • 5
  • 5
  • 5

5
by HARPREET SETHI
from NEW, India

Recommended
for Everyone
Superb

The quality of room was very good as it was well furnished with all the basics of Locker ,TV,fridge ,phone available and the room service was good too as we recieved a call every morning for Breakfast .Room service was pretty good and prompt ,the overall experience was pretty good the only thing that they can improve is on the Breakfast they serve (they can atleast include some non -veg dishes ) other than this the food was okay.

  • 5
  • 5
  • 3
  • 5

4
by Karthik Krishnamurthy
from Mumbai, India

Recommended
for Everyone
Excellent

Staff were very good. Our room was well maintained & the mountain views are amazing. The breakfast was awesome in taste. We liked the place very much.

  • 4
  • 4
  • 5
  • 4

3
by Bindu Todi
from Faridabad, India
Good

Rooms were spacious. Also the balcony in the room was welcome. Hotel is centrally located - close to the mall, but away from the noise. Housekeep was bad and not prompt. The tea maker was dirty.

  • 4
  • 2
  • 3
  • 4

3
by Vivek Chugh
from Gurgaon, India
Good

Location wise this is perfect property. As far as the maintenance & service is concerned it is an average hotel. Our super deluxe room was basic, the room service was up to mark as well. I wouldn't mind to recommending this property.

  • 3
  • 3
  • 3
  • 3

5
by Amit Grover
from New, India

Recommended
for Everyone
Superb

Had a pleasant stay in the hotel. Good hospitality and courtesy offered by the hotel staff. It was needed a refreshing experience and would suggest all to visit the hotel for having a cool stay in the Queen Of Hills-Shimla..to conclude, it was great value for money.

  • 5
  • 5
  • 5
  • 5

4
by SUMIT GUPTA
from NEW, India

Recommended
for Everyone
Excellent

THE HOTEL WILLOW BANKS FIRST AND THE MOST STRIKING FEATURE IS IT'S LOCATION RIGHT ON THE MALL ROAD WHERE ALL THE ACTION HAPPENS.THE HOTELS LOBBY , RESTAURANT AND SERVICE IS GOOD ENOUGH TO COMFORT YOU AFTER A TIRING JOURNEY. AS PER THE ROOM IS CONCERNED IT WAS A SUPER DELUXE ROOM AND WAS SUPER CLEAN WITH ALL BASIC AMENITIES LIKE BEING NEAR THE ELEVATOR AND WASHROOM WAS COMPLETE WITH ALL BASIC ACCESSORIES PROVIDED FOR YOUR SOOTHING STAY. THE FOOD DEFINATELY NEEDS IMPROVEMENT AS WE ONLY TOOK BREAKFAST AND IT WAS NOT UPTO TO THE MARK AS I FELT THE VARIETY OF DISHES WAS LESS. OVERALL I WOULD SAY THAT THE HOTEL IS SATISFACTORY.BUT GIVEN A CHOICE I WOULD LOVE TO EXPLORE OTHER OPTIONS AT THE MALL ROAD.

  • 4
  • 4
  • 4
  • 5

3
by Yogendra Sharma
from JODHPUR, India
Good

No one from hotel comes to take luggage no vehicles are allowed on road where hotel is situated they doesn't care about there guest

  • 3
  • 2
  • 2
  • 4

5
by Deepak Dhingra
from NEW, India

Recommended
for Everyone
Superb

The room had a nice balcony with wonderful view of the valley.Overall it was a good experience staying in this hotel.

  • 5
  • 4
  • 4
  • 5

4
by Inder Pal Singh doabia
from chandigarh, India

Recommended
for Everyone
Excellent

The location is vey good, right on the mall. The rooms are clean and well appointed. The staf is polite. The hotel has a decent Gym, sauna, steam and jacuzzi. However the food needs to be improved.

  • 4
  • 4
  • 3
  • 4

3
by Rakesh Saxena
from Vaishali, India
Good

Rates were very high. The arrangement was not so great. The room was ordinary and staff was not trained properly. The food facility was not so sufficient. I will not go back to the same hotel again.

  • 3
  • 2
  • 3
  • 3

3
by SACHIN KAMBOJ
from DELHI, India
Good

Excellent infrastructure but poorly maintained specially in terms of responsiveness of room service and house keeping. Terrible breakfast.

  • 5
  • 1
  • 1
  • 5

4
by RAJIB SENGUPTA
from Kolkata, India

Recommended
for Everyone
Excellent

Our hotel stay was absolutely fine here in Shimla. We liked the good location around this property also its close to the mall road. All the facilities were very good. Service was prompt and the food was tasty and edible. Overall it was a worthy stay.

  • 4
  • 4
  • 4
  • 4

4
by Vivek Manu
from Noida, India

Recommended
for Everyone
Excellent

Hotel Location and Room: The room quality and hotel location was excellent. Quite spacious room with all amenities plus valley view balcony really would please anybody. Hotel Service and Restaurant : Hotel service especially front desk was not upto mark. The biggest challenge we faced that hotel restaurant do not serve al-a-carte, so if your package includes lunch-dinner buffet then its fine. Our breakfast was included in the rate but breakfast buffet was just Ok. Parking: There is no Hotel parking since the hotel is right on mall but you can park your vehicle at paid parking on cart road then take HP tourism lift to reach hotel. You can hand over your luggage to coolies (don't forget to take their tokens), they will carry your luggage to hotel. Of course you have to pay for coolies.

  • 5
  • 4
  • 3
  • 4

5
by Lokesh Luthra
from NEW, India

Recommended
for Everyone
Superb

Will go again, all things as promised.

  • 5
  • 5
  • 5
  • 5

4
by Pritesh Kadhi
from BENGALOORU(BANGALORE, India

Recommended
for Everyone
Excellent

Overall good

  • 4
  • 4
  • 3
  • 3

4
by pratik kumar singh
from JAMSHEDPUR, India

Recommended
for Everyone
Excellent

- on the mall road - clean and spacious room - staff attentive CONS - hotel still being constructed - food is expensive - food taste is very average - would recommend eating out

  • 4
  • 4
  • 3
  • 4

4
by SANDEEP ARORA
from NEW, India

Recommended
for Everyone
Excellent

The room was not airy and very uncomfortable. Though there was a balcony, but ventilation was nil. We asked the Housekeeping for the bed-sheets. They provided us the dirty bedsheets. After follow-up, they gave us the wet bedsheets and said that all the bedsheets are of same kind. Parking facility is not there. No accommodation for car driver. Overall, NO VALUE FOR MONEY....only positive thing is the situation as it is at Mall Road. One more thing I would like to share, we stayed in Hotel Honeymoon Inn, Shimla for 24th and 25th May night. This hotel is excellent as compared to Willow Banks with regard to accommodation, food, ambience etc.

  • 3
  • 3
  • 4
  • 4

3
by sunil dutta
from hyderabad, India
Good

It is an OK hotel, but it is managed by some very rude people. Mr. Gupta in particular is a very hostile and rude to customers.

  • 3
  • 1
  • 4
  • 4

4
by Mr. Kunal Sharma
from Jodhpur, India

Recommended
for Everyone
Excellent

We had a pretty good stay at Hotel Willow Banks, Shimla. Our room was comfortable and service was good. Quality of food provided was good. The ambiance and the views were amazing... in all it was a wonderful stay.

  • 4
  • 4
  • 4
  • 4

4
by Ms Libby Magnus
from Mumbai, India

Recommended
for Everyone
Excellent

The hotel is primely located, with beautiful ambiance. Our room was very well maintained. The room service were helpful. Also the food quality was good. This is an above average property for sure.

  • 4
  • 4
  • 4
  • 4

4
by RIPU KOHLI
from Delhi , India

Recommended
for Everyone
Excellent

The surrounding near the hotel was wonderful. We had a satisfactory stay here. Our room was acceptable. The room service were prompt. Also the food served was good to taste. This is a recommendable property.

  • 4
  • 4
  • 4
  • 4

4
by Vijo Thomas
from Gurgaon, India

Recommended
for Everyone
Excellent

Good place to spend 2 nights. Good thing was the property was situated just in the starting point of Mall. So those who wish to go for a shopping, mall is easily accessible.

  • 4
  • 4
  • 3
  • 4

3
by Dhamodaran AG
from CHENNAI, India
Good

When we reached and called hotel reception they simply told us we have no option for Luggage pickup from Down. Because this area Mostly VIP area and no vehicles are not allowed inside. We came from down stair to hotel it took 20 Minutes by walk. Lobby managers were helpless. Overall, we had a very bad exp with this hotel.

  • 3
  • 2
  • 2
  • 3

Attractions travelers recommend

Airport
30 KM
Bus Stand
1.5 KM
Chadwick Falls
10 KM
Jakhoo Temple
1 KM
Lakkad Bazaar
1.5 KM
Mashoba
22 KM
Naldhera
22 KM
Railway Station
1.5 KM
St. Michael's Cathedral
0.5 KM
Summer Hill
8 KM
Tara Devi Temple
14 KM
Tatta Pani
52 KM
The Mall, Shopping Complex
0.5 KM
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