Hotel Mass, Pondicherry

Check-in
Check-out

ROOM 1
Adult
Children

This 3 star hotel with 112 centrally air-conditioned rooms is centrally located in the Maraimalai Adigal Salai area. The Nanda, a multi-cuisine restaurant serves culinary cuisines with drinks for lunch and dinner. There is Megala, an ideal family venue, which is known as a non-smoking and non-alcoholic restaurant, and is open for lunch and dinner with a-la-carte multi-cuisine menu. A morning breakfast can be relished at the Nala, famous for its Chettinadu specialty food.

  • Climate control
  • Attached Bathroom
  • Rollaway beds
  • Air conditioning-Room
  • Cable/satellite TV
  • Direct-dial phone
  • Internet access-surcharge
  • Welcome amenities

Standard Room

This single occupancy room is double bedded and maintained with modern amenities such as a color television, a telephone with direct dial facility and room service are available to the guests at all times.null


Deluxe Room

This doube occupancy room is double bedded and maintained with modern amenities such as a color television, a telephone with direct dial facility and room service are available to the guests at all times.null


Suite

Centrally air-conditioned, this room is designed with exquisite interiors and maintained with aesthetic furnitures that include a king-size bed, a wardrobe, a dining table with chairs and a sofa set. Modern amenities such as a color television, a telephone with direct dial facility and room service are available to the guests at all times.


Executive

The stay is in a double bedded room maintained with modern amenities such as a color television, a telephone with direct dial facility and room service, which are available to the guests at all times.null


  • Lounge
  • Front desk
  • Internet Access
  • Restaurant
  • Room service
  • Airport transportation
  • Arcade/game room
  • Beauty Services
  • Business center
  • Travel counter
  • Banquet facilities
  • WIFI
  • Safe Deposit Box
  • Bar
  • Breakfast Services
  • Currency exchange
  • Laundry facilities
  • Sauna

  • Climate control
  • Attached Bathroom
  • Rollaway beds
  • Air conditioning-Room
  • Cable/satellite TV
  • Direct-dial phone
  • Internet access-surcharge
  • Welcome amenities
1/5

Average ratings

Reviews
4
by Arijit Mukhopadhyay
from banglore, India

Recommended
for Everyone
Excellent

The food was excellent. It was well prepared and served nicely. The double deluxe room was up to the standard. The bathroom was clean with the hot water facility around. The service was really prompt. We enjoyed our stay with the hotel mass we will definitely recommend this property.

  • 4
  • 4
  • 5
  • 4

4
by Ms. Roochika Vikarm
from Bangalore, India

Recommended
for Everyone
Excellent

Hardly 2 Kms from Beach, Next to Bus stand no need of Auto or Taxi from Busstand to Hotel. Hotel is on main road so traffic sound will be there.

  • 4
  • 4
  • 4
  • 4

3
by Omprakash Agrawal
from Bangalore, India
Good

The rooms are nowhere close to a 3 star luxury hotel. The bathroom is very small and there is no maintenance of the equipment. My room was not cleaned even after I left the "Clean my room" card on my door. Restaurant has very limited veg options. Overall, a bit expensive hotel for the experience you get.

  • 3
  • 3
  • 4
  • 3

3
by alwar swamy kilambi
from HYDERABAD, India
Good

Hotel is located in the heart of the city. Our room quality was fantastic, very well maintained. The room service was accurate with their job. Even the food quality was good. We would like to visit this place again.

  • 3
  • 3
  • 3
  • 3

4
by Mr Ananth Rao
from BANGALORE, India

Recommended
for Everyone
Excellent

It is in the center of the city. Our room was well equipped with all the necessities. Staff did their work honestly. The food quality was also very good in taste. It is good value for money.

  • 4
  • 4
  • 4
  • 4

5
by C Gopi
from Chennai, India

Recommended
for Everyone
Superb

It was an excellent property in terms of the arrangement. The room was fabulous and service was simply the best. The Food was awesome in taste and location was fantastic. I stayed in the hotel earlier also and I noticed that It was just keep on getting better all the time.

  • 5
  • 5
  • 5
  • 5

3
by VINODKUMAR MC
from CHENNAI, India
Good

We had a horrible stay. Some workmen were shifting chairs from one conference room to another from 10.00 pm to 1.00 am making a big noise, shouting, singing songs, etc. We and a few other guests from other rooms requested them to stop their work and their shouting as they were disturbing us. But after a 5 minute break they commenced their work with the same horrible noise.

  • 4
  • 1
  • 3
  • 3

2
by Mario Paris
from CHENNAI, India
Average

The room was very bad and the manner in which the hotel staff treated us was despicable. This hotel is not recommended for the decent traveler. Stay away.

  • 2
  • 1
  • 2
  • 1

2
by Mukul Gupta
from CHENNAI, India
Average

Room was 2 bed-room with view obstructed in all directions. For the price I paid I would expect a better room and better service. There was a horrible TV that even won't start in the beginning. Diner was not worth the price. In short I want to give below average for dinner, I don?t want to recommend the hotel to anyone...

  • 3
  • 2
  • 1
  • 3

3
by Randeep Mahajan
from BANGALORE, India
Good

  • 3
  • 3
  • 3
  • 3

4
by muralidhar MURALIDHAR
from BANGALORE, India

Recommended
for Everyone
Excellent

initialy they had given bad room but after complaint they have changed the rooms.But overall experience is good

  • 4
  • 5
  • 4
  • 4

5
by Arun sridharan
from TIRUPPUR, India

Recommended
for Everyone
Superb

It was an exciting package and their hospitality was amazing. Service and room quality was excellent. Food was tasteful and location wise also it was a convenient one. I will strongly recommend this property.

  • 5
  • 5
  • 4
  • 4

4
by M K Sen
from Bangalore, India

Recommended
for Everyone
Excellent

I liked the hotel very much. Room was spacious with all the basic facilities. Staff are courteous. Breakfast was delicoius in taste.

  • 4
  • 4
  • 5
  • 4

4
by Ramana Polavarapu
from Bangalore, India

Recommended
for Everyone
Excellent

The room is a bit smelly. In addition to that, it is noisy because of the busstand next to the hotel. They have told me that the wireless internet connection is complimentary. However, it has not worked even for one minute. I have complained to them more than once and there has been no help.

  • 3
  • 3
  • 4
  • 4

4
by Sivakumar Jayakumar
from Chennai, India

Recommended
for Everyone
Excellent

The hotel is located in the main city. Staff were very nice and courteous in their work. Rooms were very neat and clean and well furnished. It was a good experience with this hotel.

  • 4
  • 4
  • 4
  • 4

3
by Sushama Bendre
from Hyderabad, India
Good

The management of the staffs are very friendly and polite but they are bit slow in their work. Rooms were spacious. Food was average.

  • 3
  • 3
  • 3
  • 3

4
by Gyanendra Kumar Singh
from bangalore, India

Recommended
for Everyone
Excellent

Very fine staff who are customer oriented....make stay so so easy and with no problems whatsoever.

  • 3
  • 5
  • 4
  • 3

5
by Himani Singla
from Bhubaneswar, India

Recommended
for Everyone
Superb

'Hotel Mass' - a nice and decent hotel. This hotel is located in the heart of the city just adjacent to the bus stand which any tourist would always look for. The good thing in which most hotels lack in is the 24-hour check-in/out facility was good to be experienced here. We were welcomed with all nice smiling faces. Face of a hotel is its lobby which I would say in this case was a bit small but well-decorated always with fresh flowers all around. Room was pretty good with a very good ambiance. A very clean room with a large TV and a small refrigerator to keep your drinks chilled  in hot Pondy. It was good to see a spacious cupboard and a study table with all nice things on it like writing pad and pen. Bathroom was also well maintained but a bit small as compared to the room. Water in the bathroom was somewhat muddy is the only thing we don't wish to remember about this hotel. We ordered room service for veg food which was fast and well-served. Complimentary breakfast was also

  • 5
  • 5
  • 5
  • 4

4
by Sivashankar B
from CHENNAI, India

Recommended
for Everyone
Excellent

The helpdesk and the staff are very decent and helpfull. Likes: -- very near to bus stand, no need to take auto or anything. --morning breakfast was good with lots of varities --Staffs are decent and polite --room service was quick and awesome, i ordered ice cubes at night 1.30 it came within 2 mins :o) -- Rooms are calm no disturbance overall had a very good exp

  • 3
  • 4
  • 4
  • 4

5
by lakshmiratan rv
from BANGALORE, India

Recommended
for Everyone
Superb

The Hotel staffs were courteous and rooms were spic and span. Morning the complimentary breakfast was ready at 7.30 am. The whole town of Pondicherry had no power but the Hotel supplied uninterrupted power for lighting/fridge/TV & AC. Although there was very heavy rain the basement parking hardly had any water coming in. I would certainly recommend this hotel.

  • 4
  • 4
  • 5
  • 5

5
by Atul Kapoor
from , India

Recommended
for Everyone
Superb

Location of Hotel Mass is strategic. It close to the New Bus Stand and very convenient to locate. The hotel has just undergone a renovation and the rooms have a modern look, seem spacious and clean. The linen was clean, requests for extra towels, bankets etc were met instantly. Front office was prompt and helpful. Very little waiting time for checkin and check out. Food was great. Inspite of the weekend rush, the staff were doing their job with a smile. The quality of food was maintained inspite of the rush.

  • 5
  • 5
  • 5
  • 5

5
by RAJESH BHOGELA
from HYDERABAD, India

Recommended
for Everyone
Superb

Room was excellent with beautifully decorated interiors. Staff were efficient and polite in their work. Breakfast was lovely in taste.

  • 5
  • 5
  • 5
  • 5

3
by Mr. T. Shanmugasundarababu
from Chennai, India
Good

The room was very old and interior was outdated. The ambiance was not so great either. The staff was attentive and food was fresh and tasteful. The location was far away from the city so it was not a concern at all. I will rate this hotel as an average one.

  • 2
  • 4
  • 4
  • 3

3
by NILOTPAL PAUL
from BANGALORE, India
Good

Location was wonderful. The room alloted to us was fabulous with all the basic amenities. The breakfast was superb in taste of the restaurant. Not happy with the service as they were average. This hotel is basically for a business traveler.

  • 3
  • 3
  • 3
  • 3

4
by DIPESH VALIA
from MUMBAI(BOMBAY), India

Recommended
for Everyone
Excellent

My stay at the hotel was quite nice and the service provided was average. Rooms were spacious and clean and the food was also good. Would surely recommend this property to others.

  • 4
  • 3
  • 3
  • 4

4
by C Gopi
from Chennai , India

Recommended
for Everyone
Excellent

I had a decent experience with this hotel. The staff were co-operative and food arrangement was desirable. The location was suitable and surrounding pleasant. It was a good change from normal life.

  • 3
  • 4
  • 4
  • 3

4
by Subhas Mahbubani
from Bangaloore, India

Recommended
for Everyone
Excellent

Room was not so great in looking as the interiors were of old style and the flooring was also not so clean and neat. Staff were quick and prompt in their service. Breakfast was superb in taste. The location was wonderful near the hotel.

  • 2
  • 5
  • 5
  • 4

4
by a vijay kumar kumar
from Nellore, India

Recommended
for Everyone
Excellent

Rooms are functional and clean. Staff exceedingly helpful and professional. The hotel has good variety of services. The roof top pool was also good. The hotel is situated close to the Pondicherry bus station on a busy street but rather far from the French Quarter that is the most interesting area for tourists to visit in Pondicherry. Quarter that is the most interesting area for tourists to visit in Pondicherry.

  • 4
  • 4
  • 4
  • 4

5
by Mr. C Gopi
from Chennai, India

Recommended
for Everyone
Superb

Excellent hotel to stay!

  • 5
  • 5
  • 5
  • 5

4
by Atul Kalburge
from BENGALOORU(BANGALORE, India

Recommended
for Everyone
Excellent

Hotel booking process was really good and experiance was very nice

  • 4
  • 4
  • 4
  • 4

2
by Shanmugam G
from CHENNAI, India
Average

Except the location, my overall staying experience with Mass hotel was pathetic.

  • 3
  • 2
  • 2
  • 2

2
by SOURAV GHOSH CHOWDHURY
from CHENNAI, India
Average

The room was decent with a flat screen TV and a fridge. Clean though small bathroom. The breakfast was horrible, we went for it at 9am and by then there were no breads, no eggs and sausages were there few in number which were taken away clandestinely. The restaurant itself was too small with people waiting to seat whenever someones gets up. Over all, bad experience. I will never recommend this hotel to anyone.

  • 3
  • 3
  • 1
  • 2

4
by sanjeev hazarika
from BENGALOORU(BANGALORE, India

Recommended
for Everyone
Excellent

Staying at Mass was a pleasant experience. Rooms are clean and neat .My only disappointment as far as rooms are concerned is lack of ventilation . Once you are in , you don't know really know whether it is day or night . Otherwise rooms are well furnished , well lit and of decent size. Bathroom is well fitted and neat , and size is pretty big. Dining options are good , there are three restaurants . Food is tasty , though cost is on the higher side. A north Indian thali costs around 150/- . I preferred to eat outside as Pondicherry has lot of good eating places. The complementary breakfast is good and serves a variety of dishes to fill your stomach till lunch. Overall, it was a good experience but for the room light . I would recommend this if somebody is looking for business stay. If you are with Family, please make sure that you get a well ventilated room.

  • 4
  • 4
  • 4
  • 4

4
by SAURABH ARORA
from BENGALOORU(BANGALORE, India

Recommended
for Everyone
Excellent

slightly expensive for 3k per night.

  • 4
  • 3
  • 3
  • 4

5
by Mr Sanjeev Mukherjee
from New Delhi, India

Recommended
for Everyone
Superb

I enjoyed my stay a lot. Food they prepared was awesome (Garlic prawns, Chinese, Pasta) all the dishes were well served and very tasty. Staff and service was quick. Room alloted was excellent very spacious and clean. I will highly recommend to every one.

  • 5
  • 5
  • 5
  • 5

4
by Kavita Mital
from banglore, India

Recommended
for Everyone
Excellent

It was a fabulous experience. The room was fascinating. The facilities was excellent. The staff was dedicated and loyal. They were active even in the late night. I also checked the food it was quite tempting.

  • 4
  • 4
  • 4
  • 3

3
by Rahul Malhotra
from Bangalore, India
Good

My room was clean but the AC was not working in the room. Staff were helpful and nice to deal with. I had my breakfast in the hotel restaurant the breakfast was good but lunch/dinner was very bad.

  • 2
  • 3
  • 2
  • 3

4
by Chandana Ray
from Bangalore, India

Recommended
for Everyone
Excellent

Good hotel to visit.

  • 4
  • 4
  • 3
  • 4

3
by Mr. Arvinder Saini
from New Delhi, India
Good

The stay was very nice in the hotel. In the hotel the stay was very nice hotel rooms and restaurant was up to my expectations.

  • 3
  • 3
  • 3
  • 3

4
by Sivaraman Jayaraman
from Chennai, India

Recommended
for Everyone
Excellent

The location of this place is convenient. The restaurants and the bar titled -Aruvi- though are excellent. I havent had a more chilled beer in pondicherry than the ones served at resturant. The chicken is cooked in many varieties. Recommend to all.

  • 4
  • 4
  • 4
  • 4

Attractions travelers recommend

Beach
1.5 KM
Bus Stand
2 KM
Chennai Airport
160 KM
Chidambaram
60 KM
Cuddalore
25 KM
Karaikal
130 KM
Mahabalipuram
100 KM
Pondicherry Museum
1.5 KM
Railway Station
1.5 KM
The Youth Hostel
4 KM
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